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Associated Banc-Corp vs Cullen/Frost Bankers

On the complaint record, Cullen/Frost Bankers scores higher (54/100 against 52): it answered 98.7% on time and gave relief in 10% of closed complaints, against 100% and 1% for Associated Banc-Corp.

Associated Banc-Corp
Cullen/Frost Bankers
Associated Banc-CorpCullen/Frost Bankers
Response Score52/10054/100
Complaints, last 12 months145151
Change on the year before+38%+57%
Answered on time100%98.7%
Closed with relief1%10%
Closed with money back1.4%6%
Complaints, all time931607
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Associated Banc-Corp by month

Cullen/Frost Bankers by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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