Trends
Consumer complaint trends
7,270,744 complaints in the last 12 months - +42% on the year before. Month by month, category by category, and the companies moving fastest.
Every complaint, by month
| Category | Last 30 days | 12 months | Change |
|---|---|---|---|
| Credit reporting | 593,102 | 6,624,810 | +47% |
| Debt collection | 15,445 | 313,263 | +18% |
| Credit cards | 5,719 | 95,773 | +8% |
| Bank accounts | 5,316 | 89,318 | +11% |
| Mortgages | 1,783 | 33,928 | +44% |
| Money transfers & apps | 1,917 | 33,229 | -57% |
| Auto loans & leases | 1,551 | 25,589 | +33% |
| Student loans | 875 | 19,882 | -4% |
| Payday & personal loans | 1,291 | 19,298 | +58% |
| Prepaid & gift cards | 323 | 6,289 | -4% |
| Crypto | 280 | 5,051 | -8% |
| Debt relief & credit repair | 218 | 4,314 | -1% |
Rising fastest
Falling fastest
Problems on the rise
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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