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Global Trust Management vs Merchants' Credit Guide

On the complaint record, Merchants' Credit Guide scores higher (96/100 against 56): it answered 100% on time and gave relief in 43% of closed complaints, against 100% and 4% for Global Trust Management.

Global Trust Management
Merchants' Credit Guide
Global Trust ManagementMerchants' Credit Guide
Response Score56/10096/100
Complaints, last 12 months2828
Change on the year before+22%-20%
Answered on time100%100%
Closed with relief4%43%
Closed with money back3.6%0%
Complaints, all time181734
Top problemCommunication tacticsAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Global Trust Management by month

Merchants' Credit Guide by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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