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Healthcare Finance Direct vs Spotloan

On the complaint record, Healthcare Finance Direct scores higher (58/100 against 53): it answered 97.1% on time and gave relief in 5% of closed complaints, against 100% and 0% for Spotloan.

Healthcare Finance Direct
Spotloan
Healthcare Finance DirectSpotloan
Response Score58/10053/100
Complaints, last 12 months171152
Change on the year before+29%+25%
Answered on time97.1%100%
Closed with relief5%0%
Closed with money back5.4%0%
Complaints, all time463987
Top problemAttempts to collect debt not owedCharged fees or interest you didn't expect
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Healthcare Finance Direct by month

Spotloan by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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