Compare
National Consumer Telecom & Utilities Exchange vs Upgrade
On the complaint record, Upgrade scores higher (53/100 against 45): it answered 99.9% on time and gave relief in 1% of closed complaints, against 100% and 0% for National Consumer Telecom & Utilities Exchange.
| National Consumer Telecom & Utilities Exchange | Upgrade | |
|---|---|---|
| Response Score | 45/100 | 53/100 |
| Complaints, last 12 months | 1,374 | 1,776 |
| Change on the year before | +170% | +31% |
| Answered on time | 100% | 99.9% |
| Closed with relief | 0% | 1% |
| Closed with money back | 0% | 0.5% |
| Complaints, all time | 2,263 | 5,072 |
| Top problem | Problem with fraud alerts or security freezes | Incorrect information on your report |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
National Consumer Telecom & Utilities Exchange by month
Upgrade by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Which would you choose?
No comments yet. Start the conversation - questions are welcome too.