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Steel River Systems vs Western-Shamrock

On the complaint record, Steel River Systems scores higher (70/100 against 59): it answered 100% on time and gave relief in 19% of closed complaints, against 100% and 6% for Western-Shamrock.

Steel River Systems
Western-Shamrock
Steel River SystemsWestern-Shamrock
Response Score70/10059/100
Complaints, last 12 months8383
Change on the year before+6%+11%
Answered on time100%100%
Closed with relief19%6%
Closed with money back1.2%0%
Complaints, all time205402
Top problemAttempts to collect debt not owedTook or threatened to take negative or legal action
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Steel River Systems by month

Western-Shamrock by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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