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Debt collection

Complaint 12750027 Genesys National Recovery

Explained
Product
Debt collection · I do not know
Detail
You told them to stop contacting you, but they keep trying
From
Puerto Rico 00985
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Mar 31, 2025Complaint received
  2. May 8, 2025Sent to Genesys National Recovery (38 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Genesys National Recovery complaints about communication tactics

ReceivedAboutIssueStateAnswerOn time
Sep 14, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLNo timely replyNo
Sep 7, 2026Debt collectionCommunication tacticsFrequent or repeated callsFLNo timely replyNo
Jul 8, 2025Debt collectionCommunication tacticsFrequent or repeated callsPRNo timely replyNo
May 2, 2023Debt collectionCommunication tacticsFrequent or repeated callsMIExplainedNo
Jul 22, 2022Debt collectionCommunication tacticsFrequent or repeated callsPRExplainedNo
May 31, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languagePRExplainedYes
Sep 22, 2021Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languagePRExplainedNo
Feb 10, 2021Debt collectionCommunication tacticsFrequent or repeated callsPRExplainedNo
Jun 16, 2020Debt collectionCommunication tacticsFrequent or repeated callsPRExplainedNo
May 22, 2020Debt collectionCommunication tacticsFrequent or repeated callsPRExplainedNo

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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