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Case file

Prepaid & gift cards

Complaint 1497003 Bank of America

Explained
Product
Prepaid card · Gift or merchant card
From
Michigan 48044
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company chooses not to provide a public response
  1. Jul 31, 2015Complaint received
  2. Aug 3, 2015Sent to Bank of America (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Bank of America complaints about overdraft, savings or rewards features

ReceivedAboutIssueStateAnswerOn time
Jun 28, 2016Prepaid & gift cardsOverdraft, savings or rewards featuresCAExplainedYes
Mar 27, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresTXExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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