Case file
Payday & personal loans
Complaint 15819645 BMO Bank
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 9, 2025Complaint received
- Sep 11, 2025Sent to BMO Bank (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More BMO Bank complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 16, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MI | Fixed | Yes |
| Sep 26, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MO | Explained | Yes |
| Aug 31, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Money back | Yes |
| Aug 26, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jun 15, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Jun 5, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | SC | Fixed | Yes |
| May 27, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | NY | Explained | Yes |
| Feb 13, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | FL | Explained | Yes |
| Jun 28, 2025 | Payday & personal loans | Problem with the payoff process at the end of the loan | AZ | Explained | Yes |
| Nov 4, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | MN | Explained | Yes |
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