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Auto loans & leases

Complaint 18343522 Encore Capital

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Texas 77327
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 29, 2025Complaint received
  2. Dec 29, 2025Sent to Encore Capital
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Encore Capital complaints about struggling to pay your loan

ReceivedAboutIssueStateAnswerOn time
Jan 22, 2026Payday & personal loansStruggling to pay your loanFLFixedYes
Oct 13, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 7, 2025Payday & personal loansStruggling to pay your loanTXFixedYes
Jun 29, 2025Payday & personal loansStruggling to pay your loanMIExplainedYes
May 22, 2025Auto loans & leasesStruggling to pay your loanDenied request to lower paymentsMIExplainedYes
May 10, 2024Payday & personal loansStruggling to pay your loanPAFixedYes
May 10, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Oct 26, 2022Auto loans & leasesStruggling to pay your loanLender trying to repossess or disable the vehicleCAExplainedYes
Mar 14, 2019Payday & personal loansStruggling to pay your loanMDExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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