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Case file

Debt collection

Complaint 1920460 DCB Financial

Explained
Product
Debt collection · Credit card
Detail
Debt is not mine
From
California 92562
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. May 11, 2016Complaint received
  2. Jun 30, 2016Sent to DCB Financial (50 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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