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Case file

Mortgages

Complaint 20500168 Suncoast Credit Union

Explained
Product
Mortgage · Home equity loan or line of credit (HELOC)
Detail
Trying to communicate with the company to fix an issue while managing or servicing your loan
From
Florida 34606
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Mar 23, 2026Complaint received
  2. Mar 24, 2026Sent to Suncoast Credit Union (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Suncoast Credit Union complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Sep 16, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Sep 14, 2026MortgagesTrouble during payment processFees chargedFLExplainedYes
Sep 9, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Aug 17, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jul 26, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Jun 10, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
May 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLExplainedYes
Jan 21, 2026MortgagesTrouble during payment processFees chargedFLExplainedYes
Oct 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Sep 4, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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