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Payday & personal loans

Complaint 21522526 Bright Side Loans

Explained
Product
Payday loan, title loan, personal loan, or advance loan · Installment loan
From
Missouri 65807
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 13, 2025Complaint received
  2. Apr 23, 2026Sent to Bright Side Loans (192 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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