Case file
Payday & personal loans
Complaint 22853962 Wells Fargo
Explained- Product
- Payday loan, title loan, personal loan, or advance loan · Installment loan
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jun 2, 2026Complaint received
- Jun 3, 2026Sent to Wells Fargo (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Wells Fargo complaints about problem with the payoff process at the end of the loan
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 3, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | MD | Fixed | Yes |
| Aug 27, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Money back | Yes |
| Aug 12, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | TX | Explained | Yes |
| Jul 14, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CT | Money back | Yes |
| Jun 15, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | GA | Money back | Yes |
| Jun 10, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | AZ | Money back | Yes |
| Jun 4, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Explained | Yes |
| May 1, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | AZ | Explained | Yes |
| Apr 22, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | WA | Money back | Yes |
| Apr 19, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | CA | Fixed | Yes |
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