Case file
Mortgages
Complaint 22872698 Axos Financial
Explained- Product
- Mortgage · Conventional home mortgage
- Detail
- Trying to communicate with the company to fix an issue while managing or servicing your loan
- Filed by
- Web · Older American
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Jun 3, 2026Complaint received
- Jun 4, 2026Sent to Axos Financial (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Axos Financial complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | GA | Explained | Yes |
| Jun 1, 2026 | Mortgages | Trouble during payment processInterest rate | CA | Explained | Yes |
| Feb 23, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Feb 13, 2026 | Mortgages | Trouble during payment processFees charged | NC | Explained | Yes |
| Dec 27, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Dec 19, 2025 | Mortgages | Trouble during payment processPayment process | NJ | Explained | Yes |
| Dec 15, 2025 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Dec 11, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Dec 3, 2025 | Mortgages | Trouble during payment processLoan sold or transferred to another company | MD | Explained | Yes |
| Nov 26, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | RI | Explained | Yes |
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