Case file
Credit cards
Complaint 2443309 Bank of America
Money back- Product
- Credit card
- Filed by
- Web
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Apr 19, 2017Complaint received
- Apr 21, 2017Sent to Bank of America (2 days later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More Bank of America complaints about customer service / Customer relations
| Received | About | Issue | State | Answer | On time |
|---|
| Apr 10, 2017 | Credit cards | Customer service / Customer relations | ME | Explained | Yes |
| Apr 10, 2017 | Credit cards | Customer service / Customer relations | NC | Explained | Yes |
| Mar 25, 2017 | Credit cards | Customer service / Customer relations | FL | Money back | Yes |
| Mar 16, 2017 | Credit cards | Customer service / Customer relations | NY | Explained | Yes |
| Mar 14, 2017 | Credit cards | Customer service / Customer relations | NY | Explained | Yes |
| Feb 28, 2017 | Credit cards | Customer service / Customer relations | KY | Explained | Yes |
| Feb 28, 2017 | Credit cards | Customer service / Customer relations | CT | Explained | Yes |
| Feb 22, 2017 | Credit cards | Customer service / Customer relations | TX | Explained | Yes |
| Feb 21, 2017 | Credit cards | Customer service / Customer relations | OH | Explained | Yes |
| Feb 21, 2017 | Credit cards | Customer service / Customer relations | WA | Money back | Yes |
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