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Case file

Credit cards

Complaint 30039677 Wells Fargo

Explained
Product
Credit card · General-purpose credit card or charge card
Detail
Can't use card to make purchases
From
Maryland 21133
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 15, 2026Complaint received
  2. Oct 15, 2026Sent to Wells Fargo
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Wells Fargo complaints about trouble using your card

ReceivedAboutIssueStateAnswerOn time
Nov 2, 2026Credit cardsTrouble using your cardCan't use card to make purchasesMSIn progressYes
Nov 1, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitTXIn progressYes
Oct 23, 2026Credit cardsTrouble using your cardCan't use card to make purchasesWYIn progressYes
Oct 22, 2026Credit cardsTrouble using your cardCan't use card to make purchasesTXExplainedYes
Oct 18, 2026Credit cardsTrouble using your cardCan't use card to make purchasesWAExplainedYes
Oct 17, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAIn progressYes
Oct 16, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitCOExplainedYes
Oct 16, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAIn progressYes
Oct 14, 2026Credit cardsTrouble using your cardCan't use card to make purchasesCAIn progressYes
Oct 8, 2026Credit cardsTrouble using your cardCredit card company won't increase or decrease your credit limitNVExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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