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Student loans

Complaint 3042656 United Docu Prep

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem lowering your monthly payments
From
Texas 79928
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Oct 10, 2018Complaint received
  2. Oct 10, 2018Sent to United Docu Prep
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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