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Mortgages

Complaint 4095708 Direct Mortgage

Explained
Product
Mortgage · Conventional home mortgage
From
Arizona 85298
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jan 26, 2021Complaint received
  2. Feb 16, 2021Sent to Direct Mortgage (21 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Direct Mortgage complaints about trouble during payment process

ReceivedAboutIssueStateAnswerOn time
Apr 22, 2021MortgagesTrouble during payment processAZExplainedYes
Sep 29, 2020MortgagesTrouble during payment processUTExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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