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Case file

Auto loans & leases

Complaint 4100716 New Start Financial

Explained
Product
Vehicle loan or lease · Loan
Detail
Denied request to lower payments
From
Nevada 89103
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Jan 28, 2021Complaint received
  2. Mar 18, 2021Sent to New Start Financial (49 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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