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Ascent vs Georgia Student Finance Authority

On the complaint record, Ascent scores higher (46/100 against 13): it answered 74.1% on time and gave relief in 7% of closed complaints, against 64.5% and 0% for Georgia Student Finance Authority.

Ascent
AscentGeorgia Student Finance Authority
Response Score46/10013/100
Complaints, last 12 months8176
Change on the year before+37%-13%
Answered on time74.1%64.5%
Closed with relief7%0%
Closed with money back1.5%0%
Complaints, all time175321
Top problemDealing with your lender or servicerIncorrect information on your report
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Ascent by month

Georgia Student Finance Authority by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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