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Beacon Financial vs Eastern Bankshares

On the complaint record, Beacon Financial scores higher (77/100 against 75): it answered 100% on time and gave relief in 24% of closed complaints, against 100% and 22% for Eastern Bankshares.

Beacon Financial
Eastern Bankshares
Beacon FinancialEastern Bankshares
Response Score77/10075/100
Complaints, last 12 months3938
Change on the year before+39%+41%
Answered on time100%100%
Closed with relief24%22%
Closed with money back21.1%19.4%
Complaints, all time169143
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Beacon Financial by month

Eastern Bankshares by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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