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Blackhawk Network vs Fiserv Finxact Core

On the complaint record, Fiserv Finxact Core scores higher (56/100 against 45): it answered 99.9% on time and gave relief in 2% of closed complaints, against 98.2% and 0% for Blackhawk Network.

Blackhawk Network
Fiserv Finxact Core
Blackhawk NetworkFiserv Finxact Core
Response Score45/10056/100
Complaints, last 12 months272842
Change on the year before+16%-1%
Answered on time98.2%99.9%
Closed with relief0%2%
Closed with money back0.4%1.6%
Complaints, all time1,4263,655
Top problemTrouble using the cardIncorrect information on your report
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Blackhawk Network by month

Fiserv Finxact Core by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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