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Block vs Wise

On the complaint record, Block scores higher (56/100 against 51): it answered 99.2% on time and gave relief in 0% of closed complaints, against 96.5% and 12% for Wise.

Block (Cash App)
Wise (TransferWise)
BlockWise
Response Score56/10051/100
Complaints, last 12 months15,966569
Change on the year before-66%+34%
Answered on time99.2%96.5%
Closed with relief0%12%
Closed with money back0.1%11.8%
Complaints, all time73,5082,187
Top problemUnauthorized transactions or other transaction problemOther transaction problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Block by month

Wise by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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