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Blockchain.com vs Winklevoss Exchange

On the complaint record, Winklevoss Exchange scores higher (54/100 against 33): it answered 99.3% on time and gave relief in 1% of closed complaints, against 93.9% and 0% for Blockchain.com.

Blockchain.com
Winklevoss Exchange
Blockchain.comWinklevoss Exchange
Response Score33/10054/100
Complaints, last 12 months66416
Change on the year before-52%+4%
Answered on time93.9%99.3%
Closed with relief0%1%
Closed with money back0%1%
Complaints, all time3481,668
Top problemMoney was not available when promisedMoney was not available when promised
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Blockchain.com by month

Winklevoss Exchange by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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