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BMO Bank vs Fifth Third Bank

On the complaint record, BMO Bank scores higher (86/100 against 61): it answered 100% on time and gave relief in 30% of closed complaints, against 100% and 13% for Fifth Third Bank.

BMO Bank
Fifth Third Bank
BMO BankFifth Third Bank
Response Score86/10061/100
Complaints, last 12 months1,3562,784
Change on the year before+14%+78%
Answered on time100%100%
Closed with relief30%13%
Closed with money back15.1%6.8%
Complaints, all time7,36416,190
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

BMO Bank by month

Fifth Third Bank by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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