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Boeing Employees' Credit Union vs First Citizens Bancshares

On the complaint record, First Citizens Bancshares scores higher (57/100 against 43): it answered 100% on time and gave relief in 6% of closed complaints, against 98.1% and 0% for Boeing Employees' Credit Union.

Boeing Employees' Credit Union
First Citizens Bancshares
Boeing Employees' Credit UnionFirst Citizens Bancshares
Response Score43/10057/100
Complaints, last 12 months267286
Change on the year before+38%+38%
Answered on time98.1%100%
Closed with relief0%6%
Closed with money back0%5.7%
Complaints, all time1,0881,642
Top problemManaging an accountManaging an account
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Boeing Employees' Credit Union by month

First Citizens Bancshares by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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