Bank · complaint record
Boeing Employees' Credit Union complaints
Consumers have filed 1,088 complaints about Boeing Employees' Credit Union since 2013, 267 of them in the last 12 months (+38% on the year before). It answered 98.1% on time and closed 0% with relief for the customer - less often than a typical bank. The most common problem is managing an account. It is the 31st most complained-about of 188 banks & credit unions this year.
Weak response record. How it works
- Complaints on record
- 1,088
- Last 12 months
- 267
- Answered on time
- 98.1%
- Closed with relief
- 0%
- Last 30 days
- 23
- Rank
- #31 of 188
Since November 2013
+38% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Nov 12, 2026
Most complained-about banks & credit unions
Boeing Employees' Credit Union complaints by month
The busiest month was April 2026 (33 complaints). Complaints in the last 12 months are up 38% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Boeing Employees' Credit Union answered last 12 months
- Closed with explanation23387.3%
- In progress3412.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time37/4598.1% on time
- Relief for customers0/400% closed with relief
- Complaint trend6/15+38% vs last year
What Boeing Employees' Credit Union complaints are about
Top Boeing Employees' Credit Union problems last 12 months
Inside "Managing an account"
- Deposits and withdrawals 89
- Problem using a debit or ATM card 69
- Funds not handled or disbursed as instructed 28
- Problem accessing account 24
- Banking errors 17
- Problem making or receiving payments 12
Where Boeing Employees' Credit Union complaints come from
Most complaints: Washington (814), California (54), Oregon (30), Florida (19), Arizona (18).
Boeing Employees' Credit Union compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | First Citizens BancsharesBank accounts | 57 | 286 | C |
| 2 | Mountain America Federal Credit UnionBank accounts | 72 | 281 | B |
| 3 | Alliant Credit UnionBank accounts | 60 | 275 | C |
| 4 | AlbertBank accounts | 45 | 274 | D |
| 5 | Golden 1 Credit UnionBank accounts | 50 | 267 | C |
| 6 | Boeing Employees' Credit UnionBank accounts | 43 | 267 | D |
| 7 | Optum BankBank accounts | 53 | 256 | C |
| 8 | Webster BankBank accounts | 54 | 249 | C |
Compare side by side: Boeing Employees' Credit Union vs First Citizens Bancshares · Boeing Employees' Credit Union vs Mountain America Federal Credit Union · Boeing Employees' Credit Union vs Alliant Credit Union · Boeing Employees' Credit Union vs Albert
What people say about Boeing Employees' Credit Union
All experiencesNo experiences with Boeing Employees' Credit Union yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Boeing Employees' Credit Union complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 11, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 11, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 9, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Nov 6, 2026 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | In progress |
| Nov 5, 2026 | Credit cards | Problem when making paymentsProblem during payment process | In progress |
| Nov 5, 2026 | Credit cards | Other features, terms, or problemsOther problem | In progress |
| Nov 5, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | In progress |
| Nov 4, 2026 | Bank accounts | Opening an accountUnable to open an account | In progress |
| Nov 4, 2026 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | In progress |
| Nov 4, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | In progress |
Questions about Boeing Employees' Credit Union
How many complaints does Boeing Employees' Credit Union have?
Boeing Employees' Credit Union has 1,088 complaints on record since November 2013, including 267 in the last 12 months and 23 in the last 30 days. That makes it number 281 of every company by complaints this year.
Does Boeing Employees' Credit Union respond to complaints?
Yes. Boeing Employees' Credit Union answered 98.1% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 43/100 (grade D).
What do people complain about most with Boeing Employees' Credit Union?
The most common problems are managing an account (251), problem with a purchase shown on your statement (61), incorrect information on your report (110).
Is Boeing Employees' Credit Union legit?
Boeing Employees' Credit Union is a real company with a public complaint record: consumers have complained about it 1,088 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Boeing Employees' Credit Union legit? for the signals, red flags and how to protect yourself.
Are complaints about Boeing Employees' Credit Union going up or down?
Up. There were 267 complaints in the last 12 months against 193 in the 12 before (+38%). See every month.
How do I file a complaint against Boeing Employees' Credit Union?
Complain to Boeing Employees' Credit Union in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Boeing Employees' Credit Union complaints come from?
Most come from Washington (814), California (54), Oregon (30). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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