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Credit Acceptance vs Exeter Finance

On the complaint record, Credit Acceptance scores higher (55/100 against 53): it answered 99.8% on time and gave relief in 2% of closed complaints, against 99.9% and 0% for Exeter Finance.

Credit Acceptance
Exeter Finance
Credit AcceptanceExeter Finance
Response Score55/10053/100
Complaints, last 12 months3,3352,894
Change on the year before-1%+16%
Answered on time99.8%99.9%
Closed with relief2%0%
Closed with money back1.7%0%
Complaints, all time14,9339,982
Top problemIncorrect information on your reportIncorrect information on your report
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Credit Acceptance by month

Exeter Finance by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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