Credit bureau · complaint record
Exeter Finance complaints
Filed under Exeter Finance, LLC.
Consumers have filed 9,982 complaints about Exeter Finance since 2013, 2,894 of them in the last 12 months (+16% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 15th most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 9,982
- Last 12 months
- 2,894
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 113
- Rank
- #15 of 566
Since March 2013
+16% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 2, 2026
Most complained-about credit bureaus & report companies
Exeter Finance complaints by month
The busiest month was January 2026 (318 complaints). Complaints in the last 12 months are up 16% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Exeter Finance answered last 12 months
- Closed with explanation2,88699.7%
- In progress80.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend8/15+16% vs last year
What Exeter Finance complaints are about
Top Exeter Finance problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 721
- Information belongs to someone else 689
- Account status incorrect 611
- Old information reappears or never goes away 77
- Information is missing that should be on the report 26
- Personal information incorrect 23
Where Exeter Finance complaints come from
Most complaints: Georgia (1,414), Texas (1,315), Florida (951), California (876), Illinois (563).
Exeter Finance compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | OneMain FinancialCredit reporting | 57 | 3,861 | C |
| 2 | KikoffCredit reporting | 50 | 3,534 | C |
| 3 | Credit AcceptanceCredit reporting | 55 | 3,335 | C |
| 4 | Exeter FinanceCredit reporting | 53 | 2,894 | C |
| 5 | Toyota Financial ServicesCredit reporting | 54 | 2,301 | C |
| 6 | ID AnalyticsCredit reporting | 63 | 2,295 | C |
| 7 | CoreLogicCredit reporting | 56 | 2,267 | C |
| 8 | Global Lending ServicesCredit reporting | 56 | 1,853 | C |
Compare side by side: Exeter Finance vs OneMain Financial · Exeter Finance vs Kikoff · Exeter Finance vs Credit Acceptance · Exeter Finance vs Toyota Financial Services
What people say about Exeter Finance
All experiencesNo experiences with Exeter Finance yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Exeter Finance complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 31, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 31, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | In progress |
| Oct 31, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 31, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 30, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 30, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Oct 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Exeter Finance
How many complaints does Exeter Finance have?
Exeter Finance has 9,982 complaints on record since March 2013, including 2,894 in the last 12 months and 113 in the last 30 days. That makes it number 57 of every company by complaints this year.
Does Exeter Finance respond to complaints?
Yes. Exeter Finance answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).
What do people complain about most with Exeter Finance?
The most common problems are incorrect information on your report (2,174), improper use of your report (2,271), attempts to collect debt not owed (769).
Is Exeter Finance legit?
Exeter Finance is a real company with a public complaint record: consumers have complained about it 9,982 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Exeter Finance legit? for the signals, red flags and how to protect yourself.
Are complaints about Exeter Finance going up or down?
Up. There were 2,894 complaints in the last 12 months against 2,492 in the 12 before (+16%). See every month.
How do I file a complaint against Exeter Finance?
Complain to Exeter Finance in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Exeter Finance complaints come from?
Most come from Georgia (1,414), Texas (1,315), Florida (951). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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