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Diverse Funding Associates vs Firstsource Business Process Services
On the complaint record, Firstsource Business Process Services scores higher (52/100 against 46): it answered 99.7% on time and gave relief in 0% of closed complaints, against 99% and 0% for Diverse Funding Associates.
| Diverse Funding Associates | Firstsource Business Process Services | |
|---|---|---|
| Response Score | 46/100 | 52/100 |
| Complaints, last 12 months | 315 | 311 |
| Change on the year before | +46% | +22% |
| Answered on time | 99% | 99.7% |
| Closed with relief | 0% | 0% |
| Closed with money back | 0.3% | 0% |
| Complaints, all time | 975 | 1,517 |
| Top problem | Attempts to collect debt not owed | Attempts to collect debt not owed |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Diverse Funding Associates by month
Firstsource Business Process Services by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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