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Eastern Bankshares vs Glacier Bancorp

On the complaint record, Eastern Bankshares scores higher (75/100 against 35): it answered 100% on time and gave relief in 22% of closed complaints, against 97.2% and 0% for Glacier Bancorp.

Eastern Bankshares
Glacier Bancorp
Eastern BanksharesGlacier Bancorp
Response Score75/10035/100
Complaints, last 12 months3836
Change on the year before+41%+71%
Answered on time100%97.2%
Closed with relief22%0%
Closed with money back19.4%0%
Complaints, all time143128
Top problemManaging an accountManaging an account
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Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Eastern Bankshares by month

Glacier Bancorp by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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