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Finance System of Richmond vs U.S. Collections West
On the complaint record, U.S. Collections West scores higher (59/100 against 10): it answered 100% on time and gave relief in 0% of closed complaints, against 91.8% and 0% for Finance System of Richmond.
| Finance System of Richmond | U.S. Collections West | |
|---|---|---|
| Response Score | 10/100 | 59/100 |
| Complaints, last 12 months | 49 | 48 |
| Change on the year before | +81% | -16% |
| Answered on time | 91.8% | 100% |
| Closed with relief | 0% | 0% |
| Closed with money back | 0% | 0% |
| Complaints, all time | 171 | 415 |
| Top problem | Attempts to collect debt not owed | False statements or representation |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Finance System of Richmond by month
U.S. Collections West by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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