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First National Collection Bureau vs Nelson Cruz & Associates

On the complaint record, First National Collection Bureau scores higher (46/100 against 9): it answered 98.7% on time and gave relief in 0% of closed complaints, against 0% and 2% for Nelson Cruz & Associates.

First National Collection Bureau
Nelson Cruz & Associates
First National Collection BureauNelson Cruz & Associates
Response Score46/1009/100
Complaints, last 12 months7573
Change on the year before+27%+14%
Answered on time98.7%0%
Closed with relief0%2%
Closed with money back0%-
Complaints, all time1,035377
Top problemAttempts to collect debt not owedTook or threatened to take negative or legal action
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

First National Collection Bureau by month

Nelson Cruz & Associates by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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