Debt collector · complaint record
First National Collection Bureau complaints
Filed under First National Collection Bureau, Inc.
Consumers have filed 1,035 complaints about First National Collection Bureau since 2013, 75 of them in the last 12 months (+27% on the year before). It answered 98.7% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 1,035
- Last 12 months
- 75
- Answered on time
- 98.7%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #251 of 1,963
Since August 2013
+27% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 11, 2026
Most complained-about debt collectors
First National Collection Bureau complaints by month
The busiest month was July 2015 (30 complaints). Complaints in the last 12 months are up 27% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How First National Collection Bureau answered last 12 months
- Closed with explanation75100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time39/4598.7% on time
- Relief for customers0/400% closed with relief
- Complaint trend7/15+27% vs last year
What First National Collection Bureau complaints are about
Top First National Collection Bureau problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 97
- Debt was result of identity theft 29
- Debt was paid 16
- Debt was already discharged in bankruptcy and is no longer owed 10
Where First National Collection Bureau complaints come from
Most complaints: California (167), Texas (119), Florida (116), Pennsylvania (47), Georgia (39).
First National Collection Bureau compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Clark County Collection ServiceDebt collection | 56 | 77 | C |
| 2 | R & B Corporation of VirginiaDebt collection | 49 | 76 | D |
| 3 | International Computer SystemsDebt collection | 12 | 76 | F |
| 4 | Viking Client ServicesDebt collection | 73 | 75 | B |
| 5 | Cascade CapitalDebt collection | 7 | 75 | F |
| 6 | First National Collection BureauDebt collection | 46 | 75 | D |
| 7 | Complete Credit SolutionsDebt collection | 55 | 74 | C |
| 8 | Sunset ManagementDebt collection | 53 | 74 | C |
Compare side by side: First National Collection Bureau vs Clark County Collection Service · First National Collection Bureau vs R & B Corporation of Virginia · First National Collection Bureau vs International Computer Systems · First National Collection Bureau vs Viking Client Services
What people say about First National Collection Bureau
All experiencesNo experiences with First National Collection Bureau yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First National Collection Bureau complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 17, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 7, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 6, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Oct 5, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 29, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 18, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Sep 10, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 3, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 25, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Aug 24, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Explained |
Questions about First National Collection Bureau
How many complaints does First National Collection Bureau have?
First National Collection Bureau has 1,035 complaints on record since August 2013, including 75 in the last 12 months and 2 in the last 30 days. That makes it number 555 of every company by complaints this year.
Does First National Collection Bureau respond to complaints?
Yes. First National Collection Bureau answered 98.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).
What do people complain about most with First National Collection Bureau?
The most common problems are attempts to collect debt not owed (152), written notification about debt (59), electronic communications (35).
Is First National Collection Bureau legit?
First National Collection Bureau is a real company with a public complaint record: consumers have complained about it 1,035 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First National Collection Bureau legit? for the signals, red flags and how to protect yourself.
Are complaints about First National Collection Bureau going up or down?
Up. There were 75 complaints in the last 12 months against 59 in the 12 before (+27%). See every month.
How do I file a complaint against First National Collection Bureau?
Complain to First National Collection Bureau in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First National Collection Bureau complaints come from?
Most come from California (167), Texas (119), Florida (116). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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