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Franklin Collection Service vs National Collection Systems

On the complaint record, National Collection Systems scores higher (54/100 against 48): it answered 100% on time and gave relief in 0% of closed complaints, against 100% and 0% for Franklin Collection Service.

Franklin Collection Service
National Collection Systems
Franklin Collection ServiceNational Collection Systems
Response Score48/10054/100
Complaints, last 12 months114117
Change on the year before+70%+14%
Answered on time100%100%
Closed with relief0%0%
Closed with money back0%0%
Complaints, all time1,741549
Top problemAttempts to collect debt not owedAttempts to collect debt not owed
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Franklin Collection Service by month

National Collection Systems by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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