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Global Tel*Link vs Ria Envia

On the complaint record, Global Tel*Link scores higher (40/100 against 39): it answered 93.5% on time and gave relief in 15% of closed complaints, against 96.8% and 0% for Ria Envia.

Global Tel*Link
Ria Envia
Global Tel*LinkRia Envia
Response Score40/10039/100
Complaints, last 12 months4662
Change on the year before+48%+13%
Answered on time93.5%96.8%
Closed with relief15%0%
Closed with money back15.2%0%
Complaints, all time122482
Top problemOther transaction problemOther transaction problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Global Tel*Link by month

Ria Envia by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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