Payment company · complaint record
Ria Envia complaints
Filed under Ria Envia, LLC
Consumers have filed 482 complaints about Ria Envia since 2013, 62 of them in the last 12 months (+13% on the year before). It answered 96.8% on time and closed 0% with relief for the customer - less often than a typical payment company. The most common problem is other transaction problem. It is the 15th most complained-about of 72 payment apps & money transfer services this year.
Weak response record. How it works
- Complaints on record
- 482
- Last 12 months
- 62
- Answered on time
- 96.8%
- Closed with relief
- 0%
- Last 30 days
- 3
- Rank
- #15 of 72
Since November 2013
+13% vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Nov 1, 2026
Most complained-about payment apps & money transfer services
Ria Envia complaints by month
The busiest month was September 2022 (16 complaints). Complaints in the last 12 months are up 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ria Envia answered last 12 months
- Closed with explanation62100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time30/4596.8% on time
- Relief for customers0/400% closed with relief
- Complaint trend9/15+13% vs last year
What Ria Envia complaints are about
Top Ria Envia problems last 12 months
Where Ria Envia complaints come from
Most complaints: California (69), Texas (43), New York (40), Florida (39), Georgia (23).
Ria Envia compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | DailyPayMoney transfers & apps | 27 | 127 | F |
| 2 | TapTap SendMoney transfers & apps | 68 | 100 | B |
| 3 | WorldRemitMoney transfers & apps | 29 | 86 | F |
| 4 | MercariMoney transfers & apps | 45 | 71 | D |
| 5 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 6 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 7 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 8 | AirtmMoney transfers & apps | 0 | 38 | F |
Compare side by side: Ria Envia vs DailyPay · Ria Envia vs TapTap Send · Ria Envia vs WorldRemit · Ria Envia vs Mercari
What people say about Ria Envia
All experiencesNo experiences with Ria Envia yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ria Envia complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 1, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Oct 29, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 28, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Sep 28, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 22, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Sep 16, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Sep 15, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Sep 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 30, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 29, 2026 | Money transfers & apps | Money was not available when promised | Explained |
| Aug 25, 2026 | Money transfers & apps | Other transaction problem | Explained |
| Aug 19, 2026 | Money transfers & apps | Other transaction problem | Explained |
Questions about Ria Envia
How many complaints does Ria Envia have?
Ria Envia has 482 complaints on record since November 2013, including 62 in the last 12 months and 3 in the last 30 days. That makes it number 606 of every company by complaints this year.
Does Ria Envia respond to complaints?
Yes. Ria Envia answered 96.8% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 39/100 (grade D).
What do people complain about most with Ria Envia?
The most common problems are other transaction problem (158), money was not available when promised (124), fraud or scam (101).
Is Ria Envia legit?
Ria Envia is a real company with a public complaint record: consumers have complained about it 482 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ria Envia legit? for the signals, red flags and how to protect yourself.
Are complaints about Ria Envia going up or down?
Up. There were 62 complaints in the last 12 months against 55 in the 12 before (+13%). See every month.
How do I file a complaint against Ria Envia?
Complain to Ria Envia in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ria Envia complaints come from?
Most come from California (69), Texas (43), New York (40). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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