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Independence Home Loans vs Provident Funding Associates
On the complaint record, Provident Funding Associates scores higher (49/100 against 3): it answered 100% on time and gave relief in 0% of closed complaints, against 80% and 0% for Independence Home Loans.
| Independence Home Loans | Provident Funding Associates | |
|---|---|---|
| Response Score | 3/100 | 49/100 |
| Complaints, last 12 months | 35 | 33 |
| Change on the year before | +75% | +57% |
| Answered on time | 80% | 100% |
| Closed with relief | 0% | 0% |
| Closed with money back | 0% | 0% |
| Complaints, all time | 59 | 515 |
| Top problem | Applying for a mortgage or refinancing an existing mortgage | Trouble during payment process |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Independence Home Loans by month
Provident Funding Associates by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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