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Mercedes-Benz Financial Services vs Oportun

On the complaint record, Mercedes-Benz Financial Services scores higher (54/100 against 51): it answered 99.9% on time and gave relief in 0% of closed complaints, against 99.9% and 2% for Oportun.

Oportun
Mercedes-Benz Financial ServicesOportun
Response Score54/10051/100
Complaints, last 12 months751690
Change on the year before-1%+42%
Answered on time99.9%99.9%
Closed with relief0%2%
Closed with money back0%1%
Complaints, all time3,4292,264
Top problemIncorrect information on your reportIncorrect information on your report
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Mercedes-Benz Financial Services by month

Oportun by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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