Credit bureau · complaint record
Mercedes-Benz Financial Services complaints
Filed under Mercedes Benz Financial Services
Consumers have filed 3,429 complaints about Mercedes-Benz Financial Services since 2012, 751 of them in the last 12 months (-1% on the year before). It answered 99.9% on time and closed 0% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 32nd most complained-about of 566 credit bureaus & report companies this year.
Average response record. How it works
- Complaints on record
- 3,429
- Last 12 months
- 751
- Answered on time
- 99.9%
- Closed with relief
- 0%
- Last 30 days
- 36
- Rank
- #32 of 566
Since March 2012
-1% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 11, 2026
Most complained-about credit bureaus & report companies
Mercedes-Benz Financial Services complaints by month
The busiest month was January 2025 (79 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mercedes-Benz Financial Services answered last 12 months
- Closed with explanation73898.3%
- In progress131.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time44/4599.9% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15-1% vs last year
What Mercedes-Benz Financial Services complaints are about
Top Mercedes-Benz Financial Services problems last 12 months
Inside "Incorrect information on your report"
- Account status incorrect 326
- Information belongs to someone else 312
- Account information incorrect 255
- Old information reappears or never goes away 19
- Personal information incorrect 15
- Information is missing that should be on the report 11
Where Mercedes-Benz Financial Services complaints come from
Most complaints: California (776), Florida (555), Texas (338), New York (260), Georgia (226).
Mercedes-Benz Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | PenFed Credit UnionCredit reporting | 66 | 876 | B |
| 2 | CheckrCredit reporting | 44 | 844 | D |
| 3 | Pinnacle Financial PartnersCredit reporting | 63 | 767 | C |
| 4 | Mercedes-Benz Financial ServicesCredit reporting | 54 | 751 | C |
| 5 | Ford CreditCredit reporting | 57 | 729 | C |
| 6 | OportunCredit reporting | 51 | 690 | C |
| 7 | Mariner FinanceCredit reporting | 52 | 663 | C |
| 8 | MicroBiltCredit reporting | 45 | 662 | D |
Compare side by side: Mercedes-Benz Financial Services vs PenFed Credit Union · Mercedes-Benz Financial Services vs Checkr · Mercedes-Benz Financial Services vs Pinnacle Financial Partners · Mercedes-Benz Financial Services vs Ford Credit
What people say about Mercedes-Benz Financial Services
All experiencesNo experiences with Mercedes-Benz Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mercedes-Benz Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 8, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 7, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 6, 2026 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 5, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Nov 5, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | In progress |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Questions about Mercedes-Benz Financial Services
How many complaints does Mercedes-Benz Financial Services have?
Mercedes-Benz Financial Services has 3,429 complaints on record since March 2012, including 751 in the last 12 months and 36 in the last 30 days. That makes it number 154 of every company by complaints this year.
Does Mercedes-Benz Financial Services respond to complaints?
Yes. Mercedes-Benz Financial Services answered 99.9% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 54/100 (grade C).
What do people complain about most with Mercedes-Benz Financial Services?
The most common problems are incorrect information on your report (946), improper use of your report (470), problem with a company's investigation into an existing problem (201).
Is Mercedes-Benz Financial Services legit?
Mercedes-Benz Financial Services is a real company with a public complaint record: consumers have complained about it 3,429 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mercedes-Benz Financial Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Mercedes-Benz Financial Services going up or down?
Roughly level. There were 751 complaints in the last 12 months against 759 in the 12 before (-1%). See every month.
How do I file a complaint against Mercedes-Benz Financial Services?
Complain to Mercedes-Benz Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mercedes-Benz Financial Services complaints come from?
Most come from California (776), Florida (555), Texas (338). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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