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Merchants Credit Bureau vs Metro Collection Service

On the complaint record, Metro Collection Service scores higher (50/100 against 47): it answered 100% on time and gave relief in 0% of closed complaints, against 100% and 3% for Merchants Credit Bureau.

Merchants Credit Bureau
Metro Collection Service
Merchants Credit BureauMetro Collection Service
Response Score47/10050/100
Complaints, last 12 months3938
Change on the year before+179%+46%
Answered on time100%100%
Closed with relief3%0%
Closed with money back2.6%0%
Complaints, all time128185
Top problemAttempts to collect debt not owedFalse statements or representation
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Merchants Credit Bureau by month

Metro Collection Service by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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