Debt collector · complaint record
Metro Collection Service complaints
Filed under Metro Collection Service Inc.
Consumers have filed 185 complaints about Metro Collection Service since 2014, 38 of them in the last 12 months (+46% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is false statements or representation.
Average response record. How it works
- Complaints on record
- 185
- Last 12 months
- 38
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #371 of 1,963
Since April 2014
+46% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 3, 2026
Most complained-about debt collectors
Metro Collection Service complaints by month
The busiest month was April 2026 (11 complaints). Complaints in the last 12 months are up 46% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Metro Collection Service answered last 12 months
- Closed with explanation38100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend5/15+46% vs last year
What Metro Collection Service complaints are about
Top Metro Collection Service problems
Inside "Attempts to collect debt not owed"
- Debt is not yours 31
- Debt was paid 11
- Debt was already discharged in bankruptcy and is no longer owed 2
- Debt was result of identity theft 2
Where Metro Collection Service complaints come from
Most complaints: Colorado (100), Texas (14), Florida (11), Tennessee (11), South Carolina (7).
Metro Collection Service compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | RemexDebt collection | 45 | 39 | D |
| 2 | Merchants Credit BureauDebt collection | 47 | 39 | D |
| 3 | Hayt Hayt & Landau, P.LDebt collection | 60 | 38 | C |
| 4 | 4M CollectionsDebt collection | 48 | 38 | D |
| 5 | Collection Attorneys USADebt collection | 56 | 38 | C |
| 6 | National Business FactorsDebt collection | 58 | 38 | C |
| 7 | Gulf Coast Collection BureauDebt collection | 36 | 38 | D |
| 8 | Metro Collection ServiceDebt collection | 50 | 38 | C |
Compare side by side: Metro Collection Service vs Remex · Metro Collection Service vs Merchants Credit Bureau · Metro Collection Service vs Hayt Hayt & Landau, P.L · Metro Collection Service vs 4M Collections
What people say about Metro Collection Service
All experiencesNo experiences with Metro Collection Service yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Metro Collection Service complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 22, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 11, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 31, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Aug 31, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 8, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 6, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jul 2, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 11, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 9, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 2, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
Questions about Metro Collection Service
How many complaints does Metro Collection Service have?
Metro Collection Service has 185 complaints on record since April 2014, including 38 in the last 12 months and 2 in the last 30 days. That makes it number 780 of every company by complaints this year.
Does Metro Collection Service respond to complaints?
Yes. Metro Collection Service answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).
What do people complain about most with Metro Collection Service?
The most common problems are false statements or representation (34), attempts to collect debt not owed (46), written notification about debt (27).
Is Metro Collection Service legit?
Metro Collection Service is a real company with a public complaint record: consumers have complained about it 185 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Metro Collection Service legit? for the signals, red flags and how to protect yourself.
Are complaints about Metro Collection Service going up or down?
Up. There were 38 complaints in the last 12 months against 26 in the 12 before (+46%). See every month.
How do I file a complaint against Metro Collection Service?
Complain to Metro Collection Service in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Metro Collection Service complaints come from?
Most come from Colorado (100), Texas (14), Florida (11). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Metro Collection Service
No comments yet. Start the conversation - questions are welcome too.