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Mercury Technologies vs UMB Financial

On the complaint record, Mercury Technologies scores higher (62/100 against 57): it answered 98.6% on time and gave relief in 19% of closed complaints, against 98.4% and 12% for UMB Financial.

Mercury Technologies
UMB Financial
Mercury TechnologiesUMB Financial
Response Score62/10057/100
Complaints, last 12 months142123
Change on the year before+77%+37%
Answered on time98.6%98.4%
Closed with relief19%12%
Closed with money back16.9%11.7%
Complaints, all time317740
Top problemClosing an accountManaging an account
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Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Mercury Technologies by month

UMB Financial by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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