Bank · complaint record
Mercury Technologies complaints
Filed under Mercury Technologies, Inc.
Consumers have filed 317 complaints about Mercury Technologies since 2022, 142 of them in the last 12 months (+77% on the year before). It answered 98.6% on time and closed 19% with relief for the customer - about the same as a typical bank. The most common problem is closing an account. It is the 47th most complained-about of 188 banks & credit unions this year.
Average response record. How it works
- Complaints on record
- 317
- Last 12 months
- 142
- Answered on time
- 98.6%
- Closed with relief
- 19%
- Last 30 days
- 1
- Rank
- #47 of 188
Since March 2022
+77% vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Oct 19, 2026
Most complained-about banks & credit unions
Mercury Technologies complaints by month
The busiest month was May 2026 (22 complaints). Complaints in the last 12 months are up 77% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mercury Technologies answered last 12 months
- Closed with monetary relief2416.9%
- Closed with non-monetary relief32.1%
- Closed with explanation11581%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time39/4598.6% on time
- Relief for customers21/4019% closed with relief
- Complaint trend2/15+77% vs last year
What Mercury Technologies complaints are about
Top Mercury Technologies problems last 12 months
Inside "Closing an account"
- Funds not received from closed account 98
- Company closed your account 49
- Can't close your account 1
Where Mercury Technologies complaints come from
Most complaints: California (38), Florida (28), New York (18), Wyoming (17), Texas (14).
Mercury Technologies compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Zions BancorporationBank accounts | 59 | 173 | C |
| 2 | Commerce BankBank accounts | 46 | 163 | D |
| 3 | Cullen/Frost BankersBank accounts | 54 | 151 | C |
| 4 | Associated Banc-CorpBank accounts | 52 | 145 | C |
| 5 | Mercury TechnologiesBank accounts | 62 | 142 | C |
| 6 | Fulton FinancialBank accounts | 50 | 125 | C |
| 7 | UMB FinancialBank accounts | 57 | 123 | C |
| 8 | Acorns GrowBank accounts | 45 | 118 | D |
Compare side by side: Mercury Technologies vs Zions Bancorporation · Mercury Technologies vs Commerce Bank · Mercury Technologies vs Cullen/Frost Bankers · Mercury Technologies vs Associated Banc-Corp
What people say about Mercury Technologies
All experiencesNo experiences with Mercury Technologies yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mercury Technologies complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 19, 2026 | Bank accounts | Managing an accountProblem using a debit or ATM card | Explained |
| Oct 13, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Oct 9, 2026 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Oct 6, 2026 | Bank accounts | Closing an accountCompany closed your account | Fixed |
| Sep 29, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 21, 2026 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
| Sep 18, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 15, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 14, 2026 | Bank accounts | Closing an accountFunds not received from closed account | Explained |
| Sep 12, 2026 | Bank accounts | Managing an accountCashing a check | Explained |
| Sep 12, 2026 | Bank accounts | Closing an accountCompany closed your account | Explained |
| Sep 9, 2026 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Money back |
Questions about Mercury Technologies
How many complaints does Mercury Technologies have?
Mercury Technologies has 317 complaints on record since March 2022, including 142 in the last 12 months and 1 in the last 30 days. That makes it number 392 of every company by complaints this year.
Does Mercury Technologies respond to complaints?
Yes. Mercury Technologies answered 98.6% of its complaints on time (within 15 days) and closed 19% with relief - money back or a fix; 16.9% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 62/100 (grade C).
What do people complain about most with Mercury Technologies?
The most common problems are closing an account (148), managing an account (80), problem with a purchase shown on your statement (14).
Is Mercury Technologies legit?
Mercury Technologies is a real company with a public complaint record: consumers have complained about it 317 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mercury Technologies legit? for the signals, red flags and how to protect yourself.
Are complaints about Mercury Technologies going up or down?
Up. There were 142 complaints in the last 12 months against 80 in the 12 before (+77%). See every month.
How do I file a complaint against Mercury Technologies?
Complain to Mercury Technologies in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mercury Technologies complaints come from?
Most come from California (38), Florida (28), New York (18). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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