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Meta Payments vs MoneyGram

On the complaint record, MoneyGram scores higher (84/100 against 52): it answered 100% on time and gave relief in 25% of closed complaints, against 99.7% and 6% for Meta Payments.

Meta Payments
MoneyGram
Meta PaymentsMoneyGram
Response Score52/10084/100
Complaints, last 12 months327270
Change on the year before+237%+26%
Answered on time99.7%100%
Closed with relief6%25%
Closed with money back6.5%24.7%
Complaints, all time4623,396
Top problemTrouble accessing funds in your mobile or digital walletOther transaction problem
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

Meta Payments by month

MoneyGram by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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