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Paramount Residential Mortgage Group vs West Capital Lending
On the complaint record, Paramount Residential Mortgage Group scores higher (66/100 against 15): it answered 100% on time and gave relief in 4% of closed complaints, against 43.3% and 4% for West Capital Lending.
| Paramount Residential Mortgage Group | West Capital Lending | |
|---|---|---|
| Response Score | 66/100 | 15/100 |
| Complaints, last 12 months | 29 | 30 |
| Change on the year before | +26% | +114% |
| Answered on time | 100% | 43.3% |
| Closed with relief | 4% | 4% |
| Closed with money back | 0% | 3.7% |
| Complaints, all time | 291 | 46 |
| Top problem | Struggling to pay mortgage | Applying for a mortgage or refinancing an existing mortgage |
| Visitors' rating | - | - |
Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.
Paramount Residential Mortgage Group by month
West Capital Lending by month
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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