Mortgage company · complaint record
Paramount Residential Mortgage Group complaints
Consumers have filed 291 complaints about Paramount Residential Mortgage Group since 2012, 29 of them in the last 12 months (+26% on the year before). It answered 100% on time and closed 4% with relief for the customer - less often than a typical mortgage company. The most common problem is struggling to pay mortgage.
Good response record. How it works
- Complaints on record
- 291
- Last 12 months
- 29
- Answered on time
- 100%
- Closed with relief
- 4%
- Last 30 days
- 2
- Rank
- #70 of 595
Since November 2012
+26% vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Nov 4, 2026
Most complained-about mortgage lenders & servicers
Paramount Residential Mortgage Group complaints by month
The busiest month was December 2020 (7 complaints). Complaints in the last 12 months are up 26% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Paramount Residential Mortgage Group answered last 12 months
- Closed with non-monetary relief13.4%
- Closed with explanation2793.1%
- In progress13.4%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers14/403.6% closed with relief
- Complaint trend7/15+26% vs last year
What Paramount Residential Mortgage Group complaints are about
Top Paramount Residential Mortgage Group problems
Inside "Trouble during payment process"
- Escrow, taxes, or insurance 6
- Payment process 4
- Trying to communicate with the company to fix an issue while managing or servicing your loan 1
- Fees charged 1
- Paying off the loan 1
Where Paramount Residential Mortgage Group complaints come from
Most complaints: Florida (103), California (46), Texas (17), Georgia (13), New Jersey (9).
Paramount Residential Mortgage Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Supreme LendingMortgages | 50 | 31 | C |
| 2 | West Capital LendingMortgages | 15 | 30 | F |
| 3 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 4 | EMortgage FundingMortgages | 0 | 29 | F |
| 5 | Paramount Residential Mortgage GroupMortgages | 66 | 29 | B |
| 6 | Truhome SolutionsMortgages | 43 | 28 | D |
| 7 | NEXA MortgageMortgages | 8 | 28 | F |
| 8 | HilltopMortgages | 51 | 28 | C |
Compare side by side: Paramount Residential Mortgage Group vs Supreme Lending · Paramount Residential Mortgage Group vs West Capital Lending · Paramount Residential Mortgage Group vs Midwest Loan Services · Paramount Residential Mortgage Group vs EMortgage Funding
What people say about Paramount Residential Mortgage Group
All experiencesNo experiences with Paramount Residential Mortgage Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Paramount Residential Mortgage Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 4, 2026 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Oct 21, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | In progress |
| Oct 7, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Sep 28, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 25, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Aug 27, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Aug 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Aug 3, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Jul 27, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Jul 16, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Jun 16, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Jun 16, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
Questions about Paramount Residential Mortgage Group
How many complaints does Paramount Residential Mortgage Group have?
Paramount Residential Mortgage Group has 291 complaints on record since November 2012, including 29 in the last 12 months and 2 in the last 30 days. That makes it number 900 of every company by complaints this year.
Does Paramount Residential Mortgage Group respond to complaints?
Yes. Paramount Residential Mortgage Group answered 100% of its complaints on time (within 15 days) and closed 4% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 66/100 (grade B).
What do people complain about most with Paramount Residential Mortgage Group?
The most common problems are struggling to pay mortgage (34), incorrect information on your report (27), trouble during payment process (87).
Is Paramount Residential Mortgage Group legit?
Paramount Residential Mortgage Group is a real company with a public complaint record: consumers have complained about it 291 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Paramount Residential Mortgage Group legit? for the signals, red flags and how to protect yourself.
Are complaints about Paramount Residential Mortgage Group going up or down?
Up. There were 29 complaints in the last 12 months against 23 in the 12 before (+26%). See every month.
How do I file a complaint against Paramount Residential Mortgage Group?
Complain to Paramount Residential Mortgage Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Paramount Residential Mortgage Group complaints come from?
Most come from Florida (103), California (46), Texas (17). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Paramount Residential Mortgage Group
No comments yet. Start the conversation - questions are welcome too.