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PatientFi vs Snap US

On the complaint record, PatientFi scores higher (67/100 against 10): it answered 100% on time and gave relief in 6% of closed complaints, against 25.1% and 0% for Snap US.

PatientFi
Snap US
PatientFiSnap US
Response Score67/10010/100
Complaints, last 12 months143167
Change on the year before+180%new
Answered on time100%25.1%
Closed with relief6%0%
Closed with money back5.6%0%
Complaints, all time240167
Top problemCharged fees or interest you didn't expectCharged fees or interest you didn't expect
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

PatientFi by month

Snap US by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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