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PenFed Credit Union vs Pinnacle Financial Partners

On the complaint record, PenFed Credit Union scores higher (66/100 against 63): it answered 100% on time and gave relief in 18% of closed complaints, against 99.9% and 31% for Pinnacle Financial Partners.

PenFed Credit Union
Pinnacle Financial Partners
PenFed Credit UnionPinnacle Financial Partners
Response Score66/10063/100
Complaints, last 12 months876767
Change on the year before-1%+3,937%
Answered on time100%99.9%
Closed with relief18%31%
Closed with money back6.5%7.5%
Complaints, all time6,588852
Top problemIncorrect information on your reportIncorrect information on your report
Visitors' rating--

Highlighted: the better figure. Bigger companies get more complaints, so compare the shares and the trend rather than the totals.

PenFed Credit Union by month

Pinnacle Financial Partners by month

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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